Customer Service Specialist

Miami, FL 33014 | Full Time

Post Date: 04/09/2018 Industry: Manufacturing Pay Rate: $15.00 to $18.00 per hour

Large Manufacturing company has an immediate opening for a Customer Service representative with manufacturing experience to handle large accounts.

Basic Requirements include:

  • Verifiable successful track record in customer service (a minimum of 2-3 years)
  • Associates degree or equivalent work experience.
  • Experience within a manufacturing environment
  • Bilingual (English/Spanish)
  • Intermediate level of proficiency in Excel, Word and Outlook.
  • Computer literate
  • Good grammar and spelling skills
  • Excellent communication skills in both languages
  • Receiving and verifying order details
  • Order entry (alpha-numeric data entry)
  • Outbound order confirmation, adjustments and changes
  • Coordinate and communicate with the production department
  • Clean Background
  • Drug-Free Workplace

Schedule:

Monday to Friday from 8 am to 5 pm with 1 hour lunch. Must have the flexibility to work extended hours when necessary.

Benefits:

Vacations: 2 weeks Eligible after 1 year

Sick days: 5 eligible immediately

401k: Eligibility TBD

Annual reviews: Performance based

Paid Holidays: 8 full days – 2 half days - eligible immediately

Health Insurance: beginning of first month - following 30 days of employment

Insurance contribution Employer: 61% Employee: 39% Family: 50%/50% Split

LTD/STD: 67/33 split - beginning of first month following 30 days of employment

Life Insurance: employee only: 67% comp / 33% employee - beginning of first month following 30 days of employment

Job Type: Full-time

Henry Gonzalez
V.P. of Operations & Business Development


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